Date/Time
5/18/2009 - 6/29/2009
6:30 PM - 10:00 PM Pacific
6:30 PM - 10:00 PM Pacific
Event Description
This introductory certification course is for individuals from all professional backgrounds that have a desire to become a mediator or anyone who needs to intervene in conflicts. Classes are held every week for 7 weeks. Upon completion of thirty hours of training, participants will receive a certificate that fulfills the requirements of the California Dispute Resolution Programs Act. Course lessons include:
What is Conflict and Why it Occurs
Skill Building Techniques
Positive and Negative Communication
Identifying and Managing Anger
Mediation Case Management
What is Conflict and Why it Occurs
Skill Building Techniques
Positive and Negative Communication
Identifying and Managing Anger
Mediation Case Management
Location
Contact Person
Yvonne Hairston
(phone: 323-751-3440, ext.21)
(phone: 323-751-3440, ext.21)
Details
Highlights:
Interactive discussions and activities
Role-play exercises
Additional training support
Maximum interchange and positive feedback from facilitators
Manageable classroom size
Dates:
May 18th, May 28th, June 1st, June 8th, June 15th, June 22nd and June 29th
Cost:
$300—Includes training materials
$350—Late fee after May 18, 2009
Continuing Education Units:
This course has been approved for 3 units of Category I Continuing Education Hours (CEU’s). Nationally recognized standards govern attendance requirements to earn CEU credit. A permanent record of attendance is established and students may obtain a copy of their transcripts through CA State Dominquez Hills.
REFUND POLICY – Refunds are granted in full if the course is cancelled. If you withdraw 24 hours prior to the first class meeting, 100 percent of the course fee will be refunded (less a $25 processing fee). If you withdraw after the first class and before 25 percent of the course have elapsed, 65 percent of the total fee will be refunded. After 25 percent of the course time has elapsed, no refund will be made. Stop payments on checks are NOT an acceptable withdrawal from the course and will result in a financial penalty.
Interactive discussions and activities
Role-play exercises
Additional training support
Maximum interchange and positive feedback from facilitators
Manageable classroom size
Dates:
May 18th, May 28th, June 1st, June 8th, June 15th, June 22nd and June 29th
Cost:
$300—Includes training materials
$350—Late fee after May 18, 2009
Continuing Education Units:
This course has been approved for 3 units of Category I Continuing Education Hours (CEU’s). Nationally recognized standards govern attendance requirements to earn CEU credit. A permanent record of attendance is established and students may obtain a copy of their transcripts through CA State Dominquez Hills.
REFUND POLICY – Refunds are granted in full if the course is cancelled. If you withdraw 24 hours prior to the first class meeting, 100 percent of the course fee will be refunded (less a $25 processing fee). If you withdraw after the first class and before 25 percent of the course have elapsed, 65 percent of the total fee will be refunded. After 25 percent of the course time has elapsed, no refund will be made. Stop payments on checks are NOT an acceptable withdrawal from the course and will result in a financial penalty.
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| 5/18/2009 - 6/29/2009 |    |
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