Decorah Area Chamber of Commerce - Event Information

Event Name:Hospitality/Customer Service Training
Event Type(s):Member Event
Description:How in the world can you cut through all the distractions of today’s information-saturated markets to get and keep the attention of your desired customers? With the perceived value of your superior customer service, that’s how. The hospitality and tourism industries have always been about customer service, but we must recognize how to cater to the changing expectations of the modern customer. Join this 2-hour interactive workshop, led by Iowa State University Extension Specialists, to explore best practices and targeted strategies that any hospitality volunteer, employee, business owner, shop manager or community tourism leader can implement immediately and become ambassadors for your community. Seats are limited
Event Date:04-27-17
Event Time:11AM-1PM
Location:Northeast Iowa Community College, Wilder Business
1625 Hwy 150 South
Calmar, IA

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Details:Fee: $0* ($15 value) Lunch will be provided to those pre-registered.

*The training cost and lunch per person will be covered by the Northeast Iowa Tourism Association.

Registration Deadline: Monday, April 24 at Noon

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