Bilingual Care Navigator - Medicaid

Job Board Submissions Title:
Bilingual Care Navigator - Medicaid

Post Date
7/18/2022

Expiration Date
10/16/2022

Details:
Health Brigade, formerly Fan Free Clinic, is seeking a full time Bilingual Care Navigator to work in an integrated health care setting. The Bilingual Care Navigator is responsible for navigating Health Brigade patients through the healthcare system. This includes patient education, ongoing navigation, and working with outside agencies to coordinate patient care.

Qualifications:
Education and experience:
• Has experience working in human service field and/or case management experience.
• Has knowledge of the Medicaid Expansion in Virginia.

Skills and Abilities
• Experience working with a diverse client/patient population, including people of color, individuals for whom English is not their first language, individuals who identify as LGBTQ+, individuals living with chronic illness, etc.
• Excellent written and verbal communication skills.
• An ability to work effectively with a multidisciplinary team.
• Bilingual in English/Spanish is required.
• Candidates must demonstrate exceptional computer skills and proficiency in Microsoft Office products are required.


Comments:
Primary Responsibilities
Navigation
• Assist eligible patients in enrolling and keeping Medicaid coverage by helping them complete the application process and successfully access care by becoming familiar with their benefits.
• Complete Weekly Medicaid Eligibility Checks to determine Medicaid Status utilizing Medicaid Enterprise System.
• Collaborate with Referral and Registration Coordinator to assist patients with transitioning between Medicaid and Safety Net services.
• Assisting Patient with linkage to services and community resources as needed.
Prior Authorizations
• Collaborate with Medication Coordinator to complete Prior Authorizations for medications for PrEP and Medicaid patients.
• Collaborate with an Interdisciplinary Team to address service appeals and prior authorization to receive necessary services
Medicaid Specialty Care Referrals
• Complete Medicaid Specialty Referrals
• Maintain a list of Specialist that are in network with all 6 Managed Care Organizations
• Complete Referral tracking including locating specialist in network with Managed Care Organization, submitting referral to specialist, assisting patient with scheduling appointment when necessary and requesting medical records.

Employees must be able to work collaboratively with a variety of staff within the organization. HB expects individuals to have a strong work ethic and commitment to our mission and values. Successful candidate must possess skills that support and enable sound decision making, strong personal and professional boundaries, good judgement, and discretion.

COMPENSATION
Compensation - $19.00/hr. Full benefit package with paid vacation and holidays

TO APPLY
1. Email cover letter, resume and a list of three professional references to: Polly Foster pfoster@healthbrigade.org


Any resume sent without the accompanying cover letter or references will not be considered.


Employer:
Health Brigade
Contact:
Polly Foster

Address:
1010 N. Thompson Street
Richmond, VA 23230

Work Phone:
804-716-5800

Email:
pfoster@healthbrigade.org

Website:
www.healthbrigade.org