Job Board Submissions Title:
Administrative Assistant Support IV

Post Date
2/16/2023

Expiration Date
5/17/2023

Details:
Employment Enterprises, Inc. is currently working with a government entity that supplies a variety of funds for services and programs in our local area. We are searching for an Administrative Assistant Support IV to support the Residential Parking Program, managing the workflow during a busy permit season.

Administrative Assistant Support IV Responsibilities:
- Providing courteous and efficient customer service by responding to online inquiries and telephone calls concerning residential permit parking program guidelines and requirements.
- Efficiently and correctly reviewing residential parking permit applications for accuracy and determining if the household is eligible for the requested permit.
- Promptly processing residential parking permit applications using cloud-based database software.
- Reviewing and understanding reports generated by others on the team regarding the status of permit processing tasks.
- Maintaining residential permit parking program documents, and other program files, and supplies.
- Escalating customer issues to the Parking Management Specialist as necessary if the issue cannot be resolved by the Parking Administrator.

Administrative Assistant Support IV Qualifications:
- High school diploma
- One year of experience providing information and/or customer service to the public and using automated systems to update, research, retrieve and/or download information from databases.
- Experience with Microsoft Outlook, Word, and Excel

What we offer:
- 401(k) retirement plan
- Medical and dental benefits for qualifying professionals
- Flex spending account
- Credit Union Membership
- Voluntary Supplemental Insurance

“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”

Qualifications:
- High school diploma
- One year of experience providing information and/or customer service to the public and using automated systems to update, research, retrieve and/or download information from databases.
- Experience with Microsoft Outlook, Word, and Excel

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Employer:
Employment Enterprises
Contact:
Gwendolyn Drain

Work Phone:
571-405-2723

Email:
gdrain@eeihr.com

Website:
https://portal.eeihr.com/jobs/40866