Case Worker

Job Board Submissions Title:
Case Worker

Post Date
3/23/2023

Expiration Date
6/21/2023

Details:
Employment Enterprises, Inc. is currently working with a government entity that supplies a variety of funds for services and programs in our local area. We are searching for a bilingual Case Worker to work within the Clinical Coordination Program (CCP) within the Economic Independence Division (EID). You’ll assist professional staff by performing a variety of specialized programmatic and paraprofessional support functions.

Case Worker Responsibilities:
- Manage assigned caseload (to include client contact and case notes)
- Explain (to client), request (from client), and process all required documentation
- Submit and track payment requests on behalf of clients
- Address other client/household needs as they come up
- Make outside referrals if necessary
- Performs a variety of administrative support duties, including typing, editing, copying and reviewing documents, letters and forms; answering phones; taking messages; email correspondence; and/or maintaining records, files, etc.
- Performs other duties as assigned

 What we offer:
- 401(k) retirement plan
- Medical and dental benefits for qualifying professionals
- Flex spending account
- Credit Union Membership
- Voluntary Supplemental Insurance

“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”


Qualifications:
Case Worker Qualifications:
- Must be bilingual in English and Spanish
- Experience working with community-based programs or projects
- Experience working with low-income clients from diverse backgrounds
- Extensive knowledge of office procedures and standard customer service practices
- Strong reading comprehension and attention to detail
- Writing skills commiserate of elements of business writing, includes proper use of English, vocabulary, spelling, punctuation, and grammar needed to compose and edit documents and reports
- Strong interpersonal skills to interact with county staff and county citizens from diverse cultural and ethnic backgrounds
- Intermediate knowledge of administrative and clerical procedures and systems such as Outlook, Microsoft Office Suite (word, excel, PowerPoint), mail merges, managing electronic and hard copy files and record systems. Must be computer savvy
- Candidate must comply with Department of Human Services confidentiality requirements

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Employer:
Employment Enterprises
Contact:
Gwendolyn Drain

Email:
gdrain@eeihr.com

Website:
https://portal.eeihr.com/