Job Board Submissions Title:
Bilingual (Spanish) Intake Specialist for Workers' Compensation Law Firm

Post Date
7/31/2025

Expiration Date
8/1/2025

Details:
At Injured Workers’ Law Firm, we are dedicated to providing compassionate and
effective legal support to injured workers. We pride ourselves on our core values—Empathy,
Integrity, Good Work Ethic, Teamwork, and Customer First—ensuring that every potential client
and current client feels heard, respected, and supported during their time of need. We are seeking
an Intake Specialist who embodies these values and is passionate about making a difference in
the lives of others.

Position Overview: As an Intake Specialist, you will be the first point of contact with our
potential clients, helping them navigate the complexities of their Virginia workers\\\\\\\' compensation
claims. Your role will be crucial in creating a welcoming and supportive environment, where
potential clients feel valued and understood

Qualifications:
Bilingual Spanish/English (fluent)
• Previous experience in a client-facing role, preferably in a legal or healthcare setting.
• Strong interpersonal skills, with the ability to empathize and connect with potential
clients in distress.
• Proven work ethic, with a track record of dependability and proactive problem-solving.
• Excellent communication skills, both written and verbal, facilitate open and constructive
dialogue.
• Ability to work effectively as part of a team, supporting colleagues and contributing to a
positive work environment.

Comments:
Key Responsibilities:
• Conduct initial intakes with empathy and respect, allowing potential clients to express
their concerns and fears.
• Gather relevant information to identify the root of each potential client's problem and
assist in determining the best course of action.
• Provide exceptional customer service, ensuring potential clients are kept informed about
their claims and understanding the process.
• Collaborate with attorneys and team members to ensure efficient and effective case
management.
• Maintain meticulous records and documentation, demonstrating attention to detail and
consistency.
• Uphold the firm’s values of integrity, treating all potential clients and coworkers with
dignity and respect.
• To be successful in this position, you will need to be committed to gaining a good
understanding of the Virginia workers’ compensation process.

What We Offer:
• A supportive and inclusive workplace culture that values kindness and collaboration.
• A chance to make a meaningful impact on the lives of potential clients during their most
challenging times.
If you are passionate about helping others and are ready to join a team that prioritizes empathy,
integrity, and exceptional service, we invite you to apply for the Intake Specialist position at
Injured Workers’ Law Firm.
Join us in making a difference!

Employer:
Injured Workers Law Firm
Contact:
Stephanie Wilkins

Address:
7826 Shrader Rd Richmond VA 23294

Work Phone:
8047557755

Email:
swilkins@injuredworkerslawfirm.com

Website:
www.injuredworkerslawfirm.com

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