Classified Ad Title:
Summit Financial Group - Operations Associate

Post Date
3/17/2026

Expiration Date
6/15/2026

Details:
Role:
Reporting to the Client Experience Team Lead, the Operations Associate supports the financial advisors by completing tasks essential to executing the client's financial plan. This role involves coordination with both the Insurance Team and the Investment Team. Additionally, the Operation Associate will personally handle tasks as directed by Financial Advisors to implement the recommended financial plan. Ensuring the client receives excellent customer service in all aspects of their relationship with the organization is also a key responsibility. The Operations Associate will collaborate with team members across all departments, as well as with Northwestern Mutual Investment and Insurance Client Services.

Desired Characteristics:
The successful team member will possess a positive attitude, strong people skills with the ability to communicate technical information for easy comprehension. They will be service orientated, detail oriented, and goal focused. They will demonstrated a strong desire and commitment to learn and grow with the organization.

Daily Activities:
*Provides operational support for a team of advisors including reports and case preparation materials for client meetings
*Completes service-related tasks including but not limited to investment and insurance form preparation, deposits, new client profile forms, and designation of beneficiary forms.
*Follows up on team commitments with direct client contact and communications.
*Executes on instructions from advisors and other senior team members.
*Gathers, organizes, and manages client information, paperwork, and planning documentation.
*Learns regulation and compliance standards, applying these standards to daily activity.
*Mentored by an assigned Client Service Manager
*Supports the Advisors and Services teams with other duties as assigned.


Qualifications:
Qualifications & Experience:
*Successfully pass the Indiana insurance license exam (Life, Health, Long Term Care) within the probationary period (90 days)
*Successfully pass the FINRA SIE, Series 6 or Series 7, and Series 63 within 1 year
*Familiarity with Microsoft Office Suite
*Related business or industry experience preferred.

Competencies Needed:
*Commitment to exceptional customer service focused on delivering on promises made to clients.
*Attention to detail, focus, and follow-through on commitments to clients and to the team.
*Ability to contribute to the team, collaborating to improve work processes to assure efficiency and accuracy.
*Ability to learn new processes, new applications, and company software (i.e., Microsoft Dynamics 365)
*Always represents the firm with ethical, professional behavior.
*Possesses and maintains an introductory knowledge base of Northwestern Mutual products and services.
*Committed to professional growth for increasing levels of knowledge and contribution to the firm related to insurance products and wealth management.

Comments:
Location: This is an in-office position in the Summit Financial Group Angola Office.

Benefits for full time Team Members:
This full-time position includes contributory health insurance, professional development assistance and a 401(k)-retirement savings plan with employer contributions. At no cost to the team member, the company provides paid time off, dental insurance, vision insurance, short-term & long-term disability insurance, life insurance benefits and an Employee Assistance Program.

With your remuse, please submit your expression of interest letter to: Matt Miller, Director of Operations matt.r.miller@nm.com 260-295-1945 3302 Mallard Cove Lane, Fort Wayne, IN 46804

Image:


Employer:
Summit Financial Group
Contact:
Matt Miller

Address:
3302 Mallard Cove Lane
Fort Wayne, IN 46804

Work Phone:
260-295-1945

Email:
matt.r.miller@nm.com