Join us as we talk about how to make the most of your membership using the ABCs of the Chamber! This event is for new and veteran members alike! Location: Valdosta Chamber 416 N Ashley Street Valdosta, GA 31601
SEEDs for Success: The Entrepreneurial Workshop: Series 1 04/20/17 - 04/20/17
How to Plan & Start Your Business
• Profiting from a small business
SCORE Moultrie Vice Chairman
• Retired City President of South Georgia Banking Co. in Moultrie
• UGA Graduate, BBA in Business Management
• Started SCORE in Moultrie in 2015, which now has 12 certified mentors serving more than 110 clients
"A Passion for Service"- Morning Session 05/25/17 - 05/25/17
This workshop is offered in TWO sessions. YOU ARE REGISTERING FOR THE A.M. SESSION, 8 A.M. TO 11:30 A.M.
If this is not the session you wish to attend, please check the Chamber calendar for the afternoon session.
Customer service expert, Bill Drury, will present a workshop entitled, "A Passion for Service" (How to Win Customers and Reduce Lost Sales). From 1985 till 1990, Drury was the National Training Consultant for the Zig Ziglar Corporation. He speaks, trains, and travels extensively, and has proven to be one of the most effective and entertaining speakers in the industry.
We've heard fantastic feedback about this program! Subjects Bill will cover include: Who really signs your paycheck; Stay motivated; Make a great first impression; Create a vision for service; Communicate respect to every customer; Personalize your service; Listen; Handle the irate customer; Overcome stress and burnout; Handle the ten most difficult customers.
Some Customer Service Facts: 7 out of 10 customers who stop doing business with a company do so because of the way they were treated on the first contact; 96% of unhappy customers never complain about discourtesy, but 91% of them will not buy again from a business that offended them; 97% of all companies never formally train employees in the simple art of customer retention. Location: Holiday Inn Hotel and Conference Center 1805 W Hill Ave. Valdosta, GA 31601