EDC presents workshop entitled Customer Service 101

In this workshop, participants will learn easy and effective ways to get customers to come back to their retail or service establishments – again and again – using tools like surveys, referral programs and other customer relationship management techniques. Workshop leader Jim Hooper is a noted business process improvement consultant with a track record for helping businesses reduce costs and improve customer satisfaction. The workshop will be held on Wednesday, October 24^th from 10-11 a.m. in the downstairs meeting room at KeyBank, 95 Second Street, Friday Harbor. The workshop is free; advance registration is required – please call 378-2906 or email summer@sanjuansedc.org for more information. The EDC thanks our funders for their support of this workshop and other EDC initiatives.


EDC presents workshop entitled Customer Service 101 In this workshop, participants will learn easy and effective ways to get customers to come back to their retail or service establishments – again and again – using tools like surveys, referral programs and other customer relationship management techniques. Workshop leader Jim Hooper is a noted business process improvement consultant with a track record for helping businesses reduce costs and improve customer satisfaction. The workshop will be held on Wednesday, October 24^th from 10-11 a.m. in the downstairs meeting room at KeyBank, 95 Second Street, Friday Harbor. The workshop is free; advance registration is required – please call 378-2906 or email summer@sanjuansedc.org for more information. The EDC thanks our funders for their support of this workshop and other EDC initiatives.
Fall 2018 - October 2 2018