Conflict is inevitable in any workplace, but how you handle it determines success. This engaging, four-part training series provides practical strategies to resolve conflicts, improve communication, and foster a more positive work environment. Participants will learn the root causes of conflict, resolution techniques, structured dialogue methods, and ways to work effectively with challenging personalities.
Learning Objectives:
Why This Matters for Your Organization:
Ready to transform conflict into collaboration? Sign up today and empower your team to turn challenges into opportunities for growth!
Trainer Bio:Margaret Schmidt is a Certified CRM Trainer with an MBA and expertise in project management, strategic planning, and customer relations. As a Development Dimensions International Certified Trainer, she specializes in soft skills, resilience, and workplace communication, helping teams improve collaboration and performance.
ETP members contact: etp@butte.edu
