Contact Info
California Bank & Trust
Maike Hernandez
831 W Lancaster Blvd
Lancaster, CA 93534
Phone: (661) 723-8222
Contact Form
Services
- Business & Consumer Banking
- Tresuary Management
- Merchant Services
- Business and Consumer lending
- Full service financial institution
Hours of Operation
Monday - Friday 9:00am - 5:00pmAbout Us
The Relationship Manager is responsible for fostering and maintaining strong client relationships, ensuring their needs are met while driving business growth and enhancing customer satisfaction.Client Relationship Management
- Serve as the primary point of contact for clients, building and sustaining long-term relationships.
- Understand client needs and preferences to deliver personalized solutions.
Business Development
- Identify opportunities for upselling and cross-selling products and services to existing clients.
- Contribute to revenue growth through strategic relationship management.
Customer Satisfaction
- Respond promptly to client inquiries and resolve concerns effectively.
- Maintain high levels of client satisfaction and retention.
Collaboration
- Partner with internal teams—including sales, marketing, and customer service—to ensure seamless service delivery.
- Work collectively to exceed client expectations and achieve organizational goals.