This event has completed.

1/10/2017 - 1/10/2017
7:30 AM - 9:00 AM

The Loss of a Customer:  How it Can Happen, The Cost and the Path to Prevention!
Presented by, Jack Semler, ReadexResearch

The need to listen to customers is an essential business practice.  Mr. Semler is a 32 year veteran of market research and the customer experience.  Mr. Semler will share with you what the cost of losing a customer is, and why listening to your customers matter and what happens when you don’t.  He will also give you five tactics you can implement in your business right away and survey best practices to follow.  

Professional EDGE is the rebranding, renewed energy behind our Professional Development series. We will continue to host various speakers to help YOU grow professionally and give you your EDGE in business.